IDL Frequently Asked Questions

IDL FAQs

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What is an IDL translation?

IDL is translation of your foreign issued driver's license into eight languages (English, Spanish, Portuguese, German, Russian, French, Arabic and Chinese) designed to be simple to use and easy to understand for both the English and non-English speaker.  International translation of your foreign Driver's License contains Booklet and Card.  IDL Booklet translated into languages and IDL Card provides driver's identity information.  The IDL has no official status and does not confer any legal privileges or rights on consumer. 

Who can get an IDL and how long does it take to process an application?

Anyone 18 years of age or older, and has a valid issued driver's license may apply.  No test required.  All applications are processed within 24 hours and are being shipped on same or the following business day.  Fast processing is available upon request.

Does the IDL translation replaces my driver's license?

Absolutely not, your IDL works in conjunction with your driver's license, it does not replace it.

How do I apply for an IDL via postal service?

It's very easy - just go to our website, and download and complete our application (download IDL application).
Enclose a color photo of yourself, also include a photocopy of your driver's license, and make sure to sign your application form. Enclose payment, which should also include shipping & handling fees and mail it to:

IDL Worldwide Service
PO BOX 385
Morganville, NJ 07751

Note: Applications that are not legible, incomplete or do not contain sufficient payment will result in delays.

Can I rent a vehicle using the IDL?

In most countries, yes.  However, prior to leaving, please check with your rental agency.  Rules and regulations vary from country to country.  

What are the benefits of IDL translation?

The distinct advantage of having an IDL is to overcome language barriers. IDL provides a translation of your Driver's License into 8 most common foreign languages (English, Spanish, Portuguese, German, Russian, French, Arabic and Chinese). It helps foreign officials interpret your native driver's license.
What's more, our IDL is simple and easy for English and non-English speaking person to understand.  However, the IDL is not a standalone card and booklet. Its purpose is to supplement your driver's license and not to replace it.

Is an IDL translation and International Driving Permit the same kind of document?

The International Driving Permit is issued by AAA and /or NAC or any other international/domestic automobile associations from your home country, which are authorized to issue and IDP .

Can person from a foreign country visiting the United States apply for an IDL? Can person apply from outside of the United States?

Absolutely! Whether you are currently living in foreign country, or a resident of the United States, you may apply for an IDL translation.  Submit an online application for faster processing at /get-your-idl/online.  Or simply download and complete the application form from our website and mail it to us. Please print an application from our website at /get-your-idl/by-mail.

What type of documentation do I need in order to apply for IDL translation?

For an online application, you will be instructed to complete an application form, upload your photo, signature and a copy of your foreign driver's license.
For mail applications, download the application, fill it out completely and sign it.  Include your color photo, copy of your foreign driver's license and your payment.

What are the photo requirements for completing an online or mail-in IDL application?

For both online and mail-in applications, submit a color photo with preferably neutral or white background, we do not accept photos from passport, driver's license or any other form of an ID.

What if I have receive a violation ticket or confiscation of my IDL?  What then?

It's your responsibility to become familiar with and obey the traffic laws of the country you are visiting.  If you are stopped by an official, present both your IDL set and your government issued driver' license.  If you are issued a traffic violation, it will not reflect on your IDL.  However, it could impact your driver's license in your native country.  Officials have the right to accept or reject your IDL translation.  We are not responsible for customers committing traffic violations, receiving traffic tickets and fines or for the confiscation of their IDL.

Is this IDL a valid form of identification and/or replaces my government issued Driver's License?

The purpose of an IDL is to supplement and not to replace your valid government issued Driver's License. Your main form of identification is always your passport so keep a copy of it in a secure place in case of emergency.

Is IDL being accepted in Japan for driving and or renting a vehicle?

Japanese officials and rental facilities have a right to accept or refuse your IDL.  Although we have many customers using our IDL in Japan - we would not want anyone to face any problems with officials or rental facilities.  In Japan they prefer to accept an IDP issued by AAA or NAC or any other international/domestic automobile associations from your home country, which are authorized to issue and IDP .    

Can military personnel apply for an IDL with an expired driver's license?

Those on active military duty may apply for an IDL with an expired driver's license. we ship to an APO and FPO addresses through USPS Priority or USPS Express Mailing Service.  Please note that USPS Express mail service is available at selected APO and FPO locations only.

Are there certain categories that I should select for my IDL?

Selected categories must always reflect the endorsements that are on your current foreign driver's license.

   Category A - Motorcycle
   Category B - Covers most passenger vehicles, including cars, sport utility vehicles, pickup tracks and vans
   Category C - Vehicles over 7,700 lbs.
   Category D - Vehicles over 8 seats
   Category E - Truck with trailer

What if I have problems uploading my attachments to my online application?

Simply email your attachments to info@idlorder.com please do not forget to indicate your application ID number.  We would be happy to upload your images on your behalf.

How do I renew my IDL?

Existing customers receive a $10.00 off the website price with their renewal. Or, you can also contact our Customer Service representatives to renew using one of these methods:

  • Contact Customer Service via telephone at 732-851-3636 
  • Visit "Contact Us" page on our website at /contact-us. Complete the form and you will receive an email with instructions.

Note:  Please contact us prior to expiration date of your IDL to receive a discount.

How may I replace my IDL translation or request a duplicate?

There is a fee of $25.00 to replace your IDL plus the cost of shipping. You may contact us by telephone  and speak to our representatives in regards to your replacement.  Or, you may complete the "Contact Us" form at /contact-us and receive instructions by email.

What is the IDL Protection Plan?

The IDL Protection Plan must be purchased at the same time as the IDL translation.  If your IDL is lost or stolen or needs changes, then the IDL can be replaced free of charge.  Please note that shipping charges still apply and must be paid at the time of replacement. 

What is Resident State ID Card? How much does it cost?

Resident State ID Card confirms your place of residence, your credential as well it provides you with an additional form of identification.  The cost of Resident State ID card is $25.00  for 5 years validity plus shipping and handling fees.

What is your Return Policy?

Although we strive to deliver the best customer service possible, we do offer a return policy.  If you are dissatisfied for any reason with our service, you may receive a full refund within 3 business days of receiving your IDL.  However, shipping and handling fees are not refundable.  If you have received an incorrect, damaged or defective item, please contact us so we can replace your IDL. All refunds will be issued to the credit card account that appears on the original statement.  We do not accept returns for IDL that are more than 3 business days past the date of delivery nor do we accept returns that are not in their original condition, damaged, or missing parts.

What is your Privacy Policy?

IDL Worldwide Service is the sole owner.  All information collected from this site is never shared, rented, or sold to anyone else.  IDL worldwide does not share any collected personal or demographic information with anyone, or any third parties.

Can I make a payment for IDL by telephone?

If you would like to make a payment by telephone, simply call 1-732-851-3636.  You must have complete online application with an application ID number so representative can locate your application.  For your convenience, our representatives are available Monday thru Friday from 8:00 am till 4:00 pm EST.  Our office is closed on Saturday, Sunday and Holidays.

How do I become an Agent for IDL Worldwide Service?

Please complete the form "Become an Agent" form at /agent-program. Our agents receive a discount of $10.00 of each application and save on shipping cost by combining their applications into one order.  We are committed to providing all agents with services designed expressly for IDL Worldwide Service.

How do I make a payment for an IDL ?

Online payment can be made with your debit card or the following credit cards: Visa, MasterCard, Discover, American Express.  If you do not have a credit card or debit card, you may complete your payment via Western Union or Money Gram services or mail a money order.  We do not accept personal checks.